Never Split the Difference

Read in Oct 2016
Book by Chris Voss published in 2016

I try my best to write a short summary/review of the books I read, and this is one of them. I typically publish them on Goodreads, but also sync them to here.

What a phenomenal book. Who would've thought we could learn so much from a field that could not be further from our life: hostage negotiation. In the end this is a book about listening. It's a book about making people feel listened to. This is a compilation of secret weapons that works like black magic when put into practise. Read the three first chapters, try it, and I promise you will not be disappointed.